ISO 9001

ISO 9001

Manage quality whatever the size of your business with a quality system standard that’s recognized the world over. With ISO 9001 Quality Management you can:

  • Save money
  • Increase profit
  • Win more business
  • Satisfy more customers

What is quality management and ISO 9001?

ISO 9001 is the world’s most widely recognized Quality Management System (QMS). It belongs to the ISO 9000 family of quality management system standards (along with ISO 9004), and helps organizations to meet the expectations and needs of their customers, amongst other benefits.

An ISO 9001 quality management system will help you to continually monitor and manage quality across all operations, and outlines ways to achieve, as well as benchmark, consistent performance and service. Internationally, it is the quality system of choice!

Introducing ISO 9001:2015

With more than a million organizations certified to ISO 9001, it’s the most widely recognized standard in the world. It sets out requirements for quality management systems, and is suitable for all types of organizations.

ISO 9001 has been revised to reflect the many changes in the way we now do business – new technology, greater access to information, higher customer expectations, globalization and increasing importance of service industries.

ISO 9001:2015 has lost none of the rigour of the earlier versions, but cuts bureaucracy by being less prescriptive and focusing more on the context of each organization. It guides organizations to build a management system suited to individual needs without imposing irrelevant paperwork or requirements which add no value.

ISO 9001:2015:

  • Enables you to better align and integrate multiple management standards
  • Takes a risk-based approach, becoming a tool for preventive action
  • Moves away from prescriptive paperwork

Whatever your organization’s size, sector or location, ISO 9001 will help you to improve customer satisfaction and build a sustainable future.

What are the benefits of ISO 9001 Quality Management?

  • Allows you to become a more consistent competitor in your marketplace
  • Better quality management helps you meet customer needs
  • More efficient ways of working will save time, money and resources
  • Improved operational performance will cut errors and increase profits
  • Motivate and engage staff with more efficient internal processes
  • Win more high value customers with better customer service
  • Broaden business opportunities by demonstrating compliance

How Guthrie & Craig Can Assist You...

1

Initial Review of your Current Systems and Processes. Determine internal and external issues and requirements of Interested Parties that could effect the Management System. Support with development of Objectives and planning actions to address Risks and Opportunities.

2

Development or update of Individual or Integrated Management System incorporating Company Processes, and Supporting Documentation. All System Documentation Prepared and Submitted for Client Approval.

3

On-site Support including coaching on New Systems. ISO Awareness Training including new Annex SL Clause Structuring and Enhanced Leadership Requirements.

4

Internal Audit of Systems and Support with Management Reviews.

5

External UKAS Assessment (conducted by an Independent Assessing Body). G&C can be in attendance if required to support you through the Assessment.

6

On-going Support / Maintenance including carrying out Internal Audits and updates to systems.

ISO 9001

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  • Graham Green, Managing Director, The Fencing Partnership Limited. Fencing contractors, Monmouth and London.

    Since using Guthrie & Craig we have found them to be a willing, innovative and proactive member of our team and as a result our Health and Safety, Quality and Environmental Management Systems have been greatly improved.

    - Graham Green, Managing Director, The Fencing Partnership Limited. Fencing contractors, Monmouth and London.

  • Bells Heat Transfer, North East

    Guthrie & Craig are practical and straightforward to deal with. They know the Standards inside out and are prepared to discuss with Assessors about the practicality and the real value of what they recommend after an assessment. This is vital in not tying a small Company up in knotts.

    - Bells Heat Transfer, North East

  • Filter Services Ltd, North East

    Now improved documents by updating to flow charts. This will help a great deal to reduce paperwork and improve communication on the shop floor.

    - Filter Services Ltd, North East

  • Galiford Try, North East

    Very good practical advice.

    - Galiford Try, North East

  • Claire Storey, ISO Management Representative for Impetus Waste Management, North East

    Guthrie & Craig have provided a totally first class service in helping us to achieve UKAS Registration to IS0 9001, 14001 and 18001. We will continue to keep on using Guthrie & Craig for consultancy support going forward.

    - Claire Storey, ISO Management Representative for Impetus Waste Management, North East

  • James Able, Quality Management Representative for Wyatt & Sons Fencing, Bath

    I was delighted with the success and relative pain-free experience of the QA external audit and to express my thanks for all your hard work on helping us achieve that particular goal (if I haven’t already done so).

    - James Able, Quality Management Representative for Wyatt & Sons Fencing, Bath

  • Steve Gale, Business Development Manager for United Carlton Office Systems, Gateshead in relation to support with ISO 9001 Quality Management

    I just wanted to say thanks to you for all the work you’ve put in for us this year. It’s been extremely beneficial to the company and has helped make our ISO assessment go smoothly.

    - Steve Gale, Business Development Manager for United Carlton Office Systems, Gateshead in relation to support with ISO 9001 Quality Management

  • SCH Site Services

    Dave was extremely professional and knowledgeable, in adopting and applying the ISO9001 system to the needs of SCH Site Services.

    - SCH Site Services

  • Dorothy Farquhar, SBc Contracts Performance Manager (Scottish Borders Council)

    Neil is an extremely skilled and talanted professional who has provided an outstanding service to us since he took over Guthrie & Craig and I cannot recommend him and his team highly enough.

    - Dorothy Farquhar, SBc Contracts Performance Manager (Scottish Borders Council)

  • David Morrison, Singleton Metalworks

    We have used Guthrie and Craig for both management services and traditional training. Without exception they have provided professional and knowledgeable staff who have worked on site and remotely to deliver exactly what was required on time and on budget. We are impressed with the service and flexibility shown by G&C to meet our needs despite changing requirements and operational timescale

    - David Morrison, Singleton Metalworks

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